When Diana joined the RHS, she identified the need for centralised print procurement and spearheaded the creation of a dedicated team, delivering savings of over £250,000 in the first year alone – funds that directly support RHS projects, from building new garden areas to work in schools. For her, the most rewarding aspect is seeing these efforts brought to life, whether a copy of The Garden landing on her mother’s doorstep or an RHS show guide featured on BBC News, the tangible impact of her team’s work continues to drive her passion for efficiency and excellence.